Article: Look back in anger. (Guilford Mills Inc. CEO Chuck Hayes' management technique) (Cover Story)

For Guilford Mills to face the future, Chuck Hayes had to come to grips with where he'd been.

Chuck Hayes has never hesitated to act like the boss, even when he wasn't. Take his very first job at Lee Dyeing Co. in upstate New York, where he went to work at 16 after quitting school to marry his pregnant girlfriend: "I worked myself into being in charge of quality control, and Kenneth Becker -- Jeez, what a memory -- he was on the front end."

On the back end of the machine, where Hayes stood, the fabric looked terrible. "I said, 'Cut it off.' He said, 'No.' I met him halfway, and I hit him so hard that it fractured his jaw and put him in the hospital. And then ...

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