|
|
Article: Really Going In-Depth.
- Article from:
- The Practical Accountant
- Article date:
- October 1, 2004
CopyrightCOPYRIGHT 2004 SourceMedia, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
Gathering and acting on client feedback can require a more formal structure. Anne Elvgren, chief marketing officer for Blum Shapiro in W. Hartford, Conn., recalls that when she came to her firm about seven years ago, she found partners "deeply involved with their clients, and concerned about the quality of the services they provided. Yet there was no ongoing program in place to get feedback from clients."
She turned to Linda Labrie, a Rhode Island-based consultant in the legal marketing field. "She met with me and my managing partner to describe her methodology," says Elvgren. "We determined that the managing partner and I would conduct the meetings ourselves, ...
Related newspaper, magazine, and journal articles:
|
|
Article: Blum, Shapiro merges with Fairfield, Conn., firm.
Hartford Courant (Hartford, CT);
December 8, 2005 ;
700+ words
...Dec. 8--Blum, Shapiro & Co. of West Hartford ... The new entity retains the name Blum, Shapiro & Co. "We have been seeking ... time," said Carl R. Johnson, Blum Shapiro's managing partner, "and we ...
|
|