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Article: APAC Customer Services, Inc. Signs Multi-Year Agreement with New York Times Regional Newspaper Group.
- Article from:
- Business Wire
- Article date:
- November 1, 2004
CopyrightCOPYRIGHT 2004 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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DEERFIELD, Ill. -- APAC Customer Services, Inc. (NASDAQ:APAC), a leader in customer interaction solutions, signed a mutually beneficial agreement with the New York Times Regional Newspaper Group, extending the partnership they established in 2002, to provide customer interaction support services to the Group. This strategic collaboration increases APAC's service support from four to eleven of the Group's markets. APAC will support 100% of The New York Times Regional Newspaper Group's inbound customer service needs with properties extending across six states.
"This agreement with The New York Times Regional Newspaper Group demonstrates our on-going commitment to ...