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Article: Capgemini Energy Transfers Waco Customer Care Center Operations to Atmos Energy; Deal is Part of Atmos Energy Acquisition of TXU Gas Operations in Waco.
- Article from:
- Business Wire
- Article date:
- November 10, 2004
CopyrightCOPYRIGHT 2004 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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WACO, Texas -- Capgemini Energy LP, a joint venture between Capgemini and TXU, announced today that Atmos Energy has agreed in principle to assume the operations of its Waco Customer Care Center, pending resolution of remaining business matters. The agreement affects approximately 300 employees whose responsibilities included handling customer calls for Atmos Energy.
Capgemini Energy will continue to provide information technology support to Atmos Energy at the Customer Care Center, in addition to other Atmos Energy locations.
"This agreement provides Atmos Energy with a turn-key call center that knows its customers and their needs and we are pleased to ...