Article: Royal Caribbean cruise line unveils plan for Springfield, Ore., call center.

Byline: Sherri Buri McDonald

Nov. 19--Revealing what he called possibly "the worst-kept secret in the state of Oregon," a Royal Caribbean executive officially announced Thursday that the company will build a $60 million, 180,000-square-foot customer service center in Springfield's Gateway area.

The center will employ 250 workers when it opens in fall 2005; 600 workers by late 2006 and up to 1,000 workers by 2009, company officials said.

News stories about the facility and its hundreds of jobs have been published for months. But remarks by company officials at Thursday's event were the first public confirmation that Royal Caribbean indeed will ...

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