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Article: Research and Markets: Will Order Management Vendors That Offer a Broad best-of-suite Solution Be More Likely to Succeed?
- Article from:
- Business Wire
- Article date:
- November 23, 2004
CopyrightCOPYRIGHT 2004 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c9791) has announced the addition of 2003 Software Vendors' Order Management Wins in the Communications Industry: Part 2 to their offering.
Our 2003 vendor order management customer win survey underscores that order management vendors that offer a broad best-of-suite solution and have a significant existing base of CSP customers to up-sell are the most likely to succeed.
The results of our survey illustrate the following:
-68 percent of all vendors' OM customer wins were attributed to existing customers.
-Best-of-suite vendors were very successful at ...