Article: Why public relations? What PR is and is not: it isn't advertising. And it won't cure a flawed concept or cover up sloppy management. But as part of a franchisor's integrated marketing efforts, a strong public relations program is a powerful tool to help the system reach its optimum growth.(Growth, growth, growth: reaching the next level)

Public relations is an all-encompassing marketing tool; it is the art of generating free media coverage for your business," said Rhonda Sanderson, president of public relations firm Sanderson & Associates. "It is a way to educate people about your entire concept: here's what we do; here's why we do it; here's why we think people want to be in on it."

For franchise companies, marketing and public relations efforts are designed to reach two audiences--prospective buyers of the franchise offering and consumers of the product or service. As Fishman Public Relations CEO Brad Fishman pointed out, these two audiences often overlap. "PR does two main things--it helps ...

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