Article: Idea management: everyone's an innovator.

What is it about the back of a paper napkin that sparks creative solutions? The casual restaurant setting, or maybe the serendipitous meeting of key people who might not otherwise cross paths? Yet these incidents are usually confined to a few people and occur on a random basis. What if there were a way to draw insights from an entire enterprise on a predictable basis, and without all those expensive meals?

The premise behind idea management is that the innovation process is too important to be left to chance. Idea management, like knowledge management in general, has long been practiced by successful organizations and is not dependent on software. But some ...

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