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Article: Satmetrix Systems Thought Leader Roundtable Delivers Customer Experience Management Insights.
- Article from:
- Business Wire
- Article date:
- December 7, 2004
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FOSTER CITY, Calif. -- Top Executives from Leading Global Companies Share Customer Experience Best Practices
Satmetrix Systems, Inc., the leader in global customer experience management systems, announced today the findings from its European Thought Leader Roundtable.
Top executives convened in London, England, to exchange best practices in customer experience management, review case studies, and be among the first to participate in Satmetrix's new self-assessment tool, Satmetrix CEMap(TM). "The Thought Leader Roundtable was exceptional in the level of dialogue and the insights that these executives shared," said Richard Owen, president and CEO of ...