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Article: An improved job dimension scale to measure job satisfaction in sales reps.
- Article from:
- Journal of Academy of Business and Economics
- Article date:
- March 1, 2004
- Author:
CopyrightCOPYRIGHT 2004 International Academy of Business and Economics. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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ABSTRACT
As part of a larger study exploring compensation systems, job attitudes, and performance among sales reps, an improved scale to measure job satisfaction in sales reps was developed. The new scale is based on the Job Dimension Scale (Schletzer, 1965, as modified by Lucas, Parasuraman, Davis, & Enis, 1987) which had been used in marketing research in spite of marginally acceptable measures of reliability. The improved scale has excellent reliability measures and is valid for measuring job satisfaction in sales reps.
1. INTRODUCTION
Job satisfaction has been the subject of research at least since the Hawthorne studies of the 1920s ...