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Article: Slick Standard Lifers hauled over the carpet.(Sandy Crombie and Sir Brian Stewart of Standard Life)
- Article from:
- Money Marketing
- Article date:
- April 15, 2004
CopyrightCOPYRIGHT 2004 Centaur Communications Limited. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Sonia Speedy says the Standard Life board took some flak at last week's AGM but beneath the anger, most policyholders understood why the firm is moving towards demutualisation
An illuminating moment at Standard Life's annual general meeting last week came as a disgruntled punter, when asked his name while calling for chief executive Sandy Crombie's head on a plate, responded: "You might remember me, you wrote back to me last year reassuring me about the company's mutual status."
Flashes of policyholder anger such as this were frequent throughout the carefully controlled question and answer session but there was no sign of the complete indignation ...