|
|
Article: Hilton HHonors Recognized by J.D. Power and Associates for Call Center Customer Service Excellence.
- Article from:
- Business Wire
- Article date:
- March 30, 2005
CopyrightCOPYRIGHT 2005 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
BEVERLY HILLS, Calif. -- Hilton HHonors(R) (NYSE:HLT), the popular guest reward program for the Hilton Family of Hotels, announced today it was recognized for "Call Center customer service excellence" under the J.D. Power and Associates Certified Call Center Program(SM). This distinction acknowledges the Hilton HHonors Call Center Operation's strong commitment to provide "An Outstanding Customer Service Experience."
"This certification is the culmination of our entire team's efforts throughout the last 24 months to evolve our infrastructure in order to reflect the tremendous emphasis the Hilton Family of Hotels places on customer service," said Cindy Baker, vice ...