|
|
Article: Ecommerce vendor adopts VOIP for UK and Indian call centres; Actinic saves 50 in call costs.
- Article from:
- M2 Presswire
- Article date:
- April 1, 2005
|
Copyright informationCOPYRIGHT 2005 M2 Communications Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
|
M2 PRESSWIRE-1 April 2005-Actinic Software: Ecommerce vendor adopts VOIP for UK and Indian call centres; Actinic saves 50 in call costs(C)1994-2005 M2 COMMUNICATIONS LTD
RDATE:01042005
Weybridge, Surrey - Best selling ecommerce software developer, Actinic, has successfully implemented an international voice over internet (VOIP) system for its telephone support function, proving that IP technology is as accessible to small companies as it is to enterprises.
The new system uses VOIP technology from Avaya to allocate incoming calls seamlessly between support staff based in the UK and India. Using the telephone software, calls can be transferred directly between ...
Related newspaper, magazine, and journal articles:
|
|
Article: NEW SYSTEM 'SPOILS VOTE' ELECTIONS 2007.(News)
The Mirror (London, England);
May 4, 2007 ;
189 words
...VOTERS using a new system of hi-tech, three-choice slips were...information officers to explain the new system but it took several minutes to get...ballots. But despite fears about the new system most voters appeared to be happy...
|
|