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Article: Interpersonal conflicts.
- Article from:
- Supervision
- Article date:
- April 1, 2005
- Author:
CopyrightCOPYRIGHT 2005 National Research Bureau. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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If you're like most supervisors and middle managers, no one ever told you that you would have to spend almost one-fifth of your time acting as a peace-keeper, referee and mediator for squabbling employees. Yet, that's what's happening in many workplaces today.
Supervisory personnel across the country now spend an average of 18 percent of their time dealing with personality clashes among employees.
Flare-ups between or among co-workers may sound like pretty petty stuff; but they can have disastrous consequences in any shop or office. Personality clashes often distract from work routines, undermine morale, jeopardize teamwork, threaten productivity and can ...