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Article: Language Line Services Introduces Inbound Direct Response Service in Support of Its Customers' Multicultural Marketing Programs.
- Article from:
- Business Wire
- Article date:
- April 7, 2005
CopyrightCOPYRIGHT 2005 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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MONTEREY, Calif. -- Language Line Services, the world's largest provider of over-the-phone interpretation services, announced today the availability of a new service that supports its clients' multicultural marketing programs, Language Line(R) Direct Response.
With Language Line Direct Response service, interpreters are the first point of contact for limited English-speaking callers. Language Line Services interpreters are able to greet these callers in their own languages, identify their needs, and then add-on an English-speaking company's representative for further servicing.
Organizations with or without their own in-language call centers may order ...