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Article: Resources - Getting inside outsourcing. With outsourcing firmly part of the modern working environment, information professionals will find this guide invaluable. Tracey Caldwell takes a closer look.(Book Review)
- Article from:
- Information World Review
- Article date:
- April 8, 2005
- Author:
CopyrightCOPYRIGHT 2005 Incisive Media, published with the permission of Incisive Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Library and information workers must realise that managing the outsourcing of parts of their department is a legitimate part of their job description. According to the authors of Managing Outsourcing in library and information services, outsourcing is not a new phenomenon and information professionals should be prepared to deal with it, particularly in the public sector, which is embracing contracting out the entire information service.
The authors say that attention to detail is key to the success of an outsourcing contract, beginning with a detailed information audit. The book provides a step-by-step manual to the outsourcing process. Each chapter guides the ...