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Article: QuickBooks Online Edition Wins Prestigious Award for Best Practices in Customer Support; Excellence in Organizational Design and Employee Management Translates into a Better Support Experience for QuickBooks Customers.
- Article from:
- Business Wire
- Article date:
- April 11, 2005
CopyrightCOPYRIGHT 2005 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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MOUNTAIN VIEW, Calif. -- A focus on attracting, retaining and motivating a high-caliber team has earned Intuit Inc.'s (Nasdaq:INTU) QuickBooks Online Edition respect and admiration for pioneering the best support in the technology industry. Recognizing its excellence in customer support, the Service and Support Professionals Association (SSPA), the leading association for IT support professionals, has awarded QuickBooks Online Edition the STAR Award for Best Practices in Managing People.
QuickBooks Online Edition, the only business to win this award, successfully demonstrated innovative management best practices that resulted in high scores for key evaluation ...