Article: Intervoice Enhances Capabilities of Speech-Enabled Retirement Services Application for Diversified Investment Advisors; Retirement Services Industry Leader Further Increases Customer Service Levels and Decreases Call Volumes With Improved Intervoice Solution.

Intervoice, Inc. , the world leader in converged voice and data solutions, today announced that Diversified Investment Advisors, a national investment advisory firm specializing in retirement plans, is now offering an enhanced speech- enabled application powered by the Omvia(R) platform to further provide assistance to callers when managing investments. Committed to providing advanced services to both their participants and plan sponsors, Diversified recently collaborated with long-time partner and 20-year voice industry pioneer, Intervoice, on intensive testing and tuning of an existing speech- enabled retirement savings plan application by applying voice user interface ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!