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Article: Intervoice Enhances Capabilities of Speech-Enabled Retirement Services Application for Diversified Investment Advisors; Retirement Services Industry Leader Further Increases Customer Service Levels and Decreases Call Volumes With Improved Intervoice Solution.
- Article from:
- PR Newswire
- Article date:
- March 30, 2004
CopyrightCOPYRIGHT 2004 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Intervoice, Inc. , the world leader in converged voice and data solutions, today announced that Diversified Investment Advisors, a national investment advisory firm specializing in retirement plans, is now offering an enhanced speech- enabled application powered by the Omvia(R) platform to further provide assistance to callers when managing investments. Committed to providing advanced services to both their participants and plan sponsors, Diversified recently collaborated with long-time partner and 20-year voice industry pioneer, Intervoice, on intensive testing and tuning of an existing speech- enabled retirement savings plan application by applying voice user interface ...
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