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Article: ACS Awarded BPO Contract With Trilegiant Corporation.
- Article from:
- PR Newswire
- Article date:
- January 12, 2004
CopyrightCOPYRIGHT 2004 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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ACS , a premier provider of business process outsourcing (BPO) and information technology solutions, announced today that it has been awarded a BPO contract with Trilegiant Corporation, the leading membership-based provider of travel, shopping, health, entertainment, and consumer protection services in the U.S. Under terms of the agreement, ACS will be servicing several of Trilegiant's membership product lines. Trilegiant's membership programs serve more than 18 million consumers.
As part of the contract, ACS acquired Trilegiant's Houston call center, infrastructure, agents, and other employees to provide inbound customer retention and support for Trilegiant's ...