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Article: Delta Air Logistics Wins 'Quest for Quality' Award; Logistics Management Magazine Recognizes Quality of Delta's Cargo Operations.
- Article from:
- PR Newswire
- Article date:
- August 19, 2003
CopyrightCOPYRIGHT 2003 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Delta Air Lines today announced that its cargo division, Delta Air Logistics, has won a Quest for Quality Award from Logistics Management magazine. The award was based on a survey of 20,000 shippers who subscribe to Logistics Management.
Readers chose Delta Air Logistics for its excellent performance in five key attributes -- on-time performance, value, information technology, customer service and equipment/operations. Logistics Management has conducted the most comprehensive customer perception study in the industry for 20 years.
"We take customer service, quality and reliability very seriously," said Tony Charaf, senior vice president-Delta Air ...