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Article: Harland Financial Solutions and Carleton, Inc. Announce Integration of Carleton CALCS Calculation Engine Into Encore!(R) Customer Interaction Solutions.
- Article from:
- PR Newswire
- Article date:
- April 2, 2003
CopyrightCOPYRIGHT 2003 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Harland Financial Solutions, Inc., a subsidiary of John H. Harland Company , already a leader in branch automation and lending solutions, has extended its offering by signing a strategic alliance with Carleton, Inc.
As part of the alliance, Harland Financial Solutions will offer Carleton loan payment and credit insurance calculations through its Encore!(R) Platform and Encore! Call Center customer interaction solutions.
Encore! Platform (branch face-to-face interaction) and Encore! Call Center (remote interaction via telephone) empower platform and call center employees to proactively manage customer relationships, sell deposit and loan products, open ...