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Article: ERM: the new CRM.(employee relationship management, customer relationship management)(Brief Article)
- Article from:
- Australasian Business Intelligence
- Article date:
- April 26, 2005
- Author:
CopyrightCOPYRIGHT 2005 News provided by Comtex. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Apr 26, 2005 (Marketing - ABIX via COMTEX)
Retention is more effective than acquisition. This simple truth is evident not only in the area of customer relationship management but also in the field of employee relationship management. To make employers more loyal to the company, the following rules must be observed: be clear about your company's values, share your vision for the future, provide regular feedback, show appreciation of workers' efforts, reward teamwork, communicate, and ...