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Article: The EAP critical incident continuum: using a continuum of services to assist management and employees in responding to a workplace disaster enables EA professionals to support business continuity and employee recovery.(WORKPLACE DISASTER PREPAREDNESS)(Employee Assistance Program)(Employee assistance)
- Article from:
- The Journal of Employee Assistance
- Article date:
- May 1, 2005
- Author:
CopyrightCOPYRIGHT 2005 Employee Assistance Professionals. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Employee assistance (EA) professionals serve important functions in preparing for, and responding to, workplace critical incidents. Workplace critical incidents are sudden, unexpected events that often are significant enough to overwhelm normal coping responses. They vary in type and severity and can affect employees as well as management.
Jacobson (2004) wrote that EA professionals consider deadly workplace accidents (caused by automobiles, machines, electrocution, and explosions), the September 2001 attacks on the United States and other incidents of terrorism, suicides and homicides at work, workplace fires, the sudden death of a co-worker, robberies, and ...