Article: Medco Health celebrates its independence day.(case in point)

In March 2003, Medco Health Solutions, a leading pharmacy benefit manager (PBM) in the United States, announced a planned separation from parent company Merck & Co. and the appointment of a new CEO. This momentous event, which would be the largest domestic corporate spin-off in more than three years, called for a carefully orchestrated communication program that would effectively reach Medco Health's clients, members and the investment community.

A communication team comprising staff from both Coyne Public Relations and Medco Health faced a number of challenges in communicating the spin-off news. Most significant, Medco Health was recovering from the blow of a ...

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