Article: Northwest Aligns Its Distribution Costs With Those of Low-Cost Carriers.

Customer And Travel Agent Technology to Continue to Offer Ticketing Services Without Fees

Northwest Airlines today announced steps to lower its domestic distribution costs by aligning them with those of the low-cost carriers it increasingly is competing with for today's domestic travelers. Northwest will offer consumers and travel agents options that allow them to choose the level of service they desire when purchasing or issuing tickets for travel within the 50 United States.

Domestic tickets issued through Northwest reservations offices in the U.S. will now include a "Call Center Ticketing Fee," and domestic tickets issued through airports in the U.S. ...

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