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Article: Outsourcing Options Expand.
- Article from:
- Banking Wire
- Article date:
- May 18, 2005
- Author:
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The benefits of outsourcing managed services are no longer reserved for the largest financial institutions. For mid-sized institutions, the options for executing processes like customer service from countries around the world are expanding rapidly. The formula is fairly straightforward.
By matching a firm's corporate strategic objectives-growth, revenue enhancement, cost reduction, technical skills and so on-to the source country's business and process strengths, an institution can choose the country that is most capable of meeting its outsourcing and servicing needs.
The number of countries capable of providing services to U.S. institutions is growing ...