Article: FCC: VoIP must repair 911 system 4 months.

Byline: Steven Oberbeck

May 20--Companies that offer telephone services over the Internet must provide customers with the same emergency 911 access as those who use traditional land-line networks, the Federal Communications Commission voted Thursday.

But for some companies in Utah that offer the so-called "Voice over Internet Protocol" (VoIP) service, the FCC's ruling means little.

Qwest Communications included 911 dialing when it launched its new VoIP service along the Wasatch Front earlier this month. "All we need to do now is study the FCC's ruling to see if there are any other steps that they want us to take," said Vince Hancock, Qwest's ...

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