Article: Raising the bar: fixing failed decorative concrete applications.(PROJECT PROFILE)

Ask most decorative concrete contractors and they'll tell you the biggest threat to the industry is shoddy craftsmanship.

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Bill Benckner is no exception. "Seventy percent of the work I see in our market, I see issues," says Bencker, president of Decorative Concrete Solutions, Wilmington, N.C. "That ranges from massive failures to a lack of finishing touches."

Bencker has made a niche for himself along the Carolina coast as not only a talented installer but also as someone customers can turn to when projects installed by others fail.

That was the case when his company was hired for a reclamation job for a ...

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