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Article: Global Forex Trading Uses Salesforce.com's Supportforce to Increase Customer Satisfaction Through Faster Response Times.
- Article from:
- PR Newswire
- Article date:
- June 6, 2005
CopyrightCOPYRIGHT 2005 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Leading Real-time Currency Dealing and Pricing Company Also Leverages Supportforce to Manage Global Staffing Operations
SAN FRANCISCO, June 6 /PRNewswire-FirstCall/ -- Salesforce.com , the technology and market leader in on-demand customer relationship management (CRM), today announced that Global Forex Trading, a leading provider of real-time currency dealing, pricing and comprehensive services for retail and institutional foreign exchange traders, is using Supportforce to enhance customer response efficiency by better managing its technical support staff operations and obtaining key customer analytics at a glance.
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