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Article: Opinion - Unshackle the information slaves in your organisation. Information managers can add a real business edge, argues David Tebbutt, but only if companies relax their grip on information systems and let them think for themselves.
- Article from:
- Information World Review
- Article date:
- May 7, 2005
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I read somewhere that only about 10% of the useful information in an organisation is stored within its content management systems. So why are companies so triumphal about managing it? More to the point, how can software sellers get away with flogging expensive systems with such a puny impact on the business?
Part of the answer lies with what Ian Angell, professor of information systems at LSE, calls "methodolics". These are managers who dare not think for themselves. They are slaves to the outpourings of whatever business intelligence and decision support systems they can lay their hands on.
The other part of the answer lies in their mistrust of people ...