Article: Create a culture of disciplined empowerment: new thinking is needed on the relationship between corporate centre and business units.(Sounding board)

Large complex organisations are struggling to reconcile two imperatives. On the one hand, the compliance duties of the corporate centre have become more exacting as successive scandals have rocked the confidence of shareholders and the public in the integrity of the corporate world. On the other, the corporate centre must allow business units sufficient empowerment in order to meet the market demand for speed and flexibility and to unlock the benefits of employee motivation.

The key to ensuring compliance without violating the principle of empowerment lies in the nature of the relationship between corporate centre and business units. It needs to be an open ...

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