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Article: When it's time for anger management: training can help all employees--not just the worksite hothead--deal productively with emotions.(Safety & Security Agenda)
- Article from:
- HRMagazine
- Article date:
- June 1, 2005
- Author:
CopyrightCOPYRIGHT 2005 Society for Human Resource Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Turnout was good at Aon Services in Chicago when the company brought in a psychologist to give workshops on anger management. But Chet Taranowski, the company's internal employee assistance program (EAP) coordinator, noticed something odd: "A lot of people who came had someone else in mind. They were there because someone in their lives had an anger problem, not because they felt they had a problem themselves."
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That's one of the ironies of addressing anger in the workplace. Employees certainly aren't oblivious to the hothead sitting in the next cubicle or standing by them on the production line. "But people who have anger problems ...