Article: Health care illiteracy: your chance to make a difference.(GUEST EDITORIAL)(Editorial)

Yolanda has been a patient in our clinic for about 20 years now. In addition to other chronic problems, Yolanda has diabetes and hypertension. When I * started to care for Yolanda, I was frustrated. All of her numbers were off. Her glycohemoglobin was 10.2%, and her BP was always high. They taught us in PA school to write out instructions in easy-to-read English for patients having difficulties. I did, and she still was out of control. I had all of her instructions translated into Spanish, her native language, but nothing changed. One day, something dawned on me, and I asked Yolanda if she could read. She meekly told me that she couldn't read at all. She had been too ...

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