Article: Using general semantics to enhance organizational leadership.

WHAT MAKES a good leader? Organizational leadership requires a complex mixture of skills and techniques, which can be enhanced through the use of general semantics. In my leadership tenure with the New York City Department of Education (NYCDOE), from which I retired as a director of drug prevention services in 2004, I found the following most useful:

* Leadership means influencing people beyond routine compliance with directives and orders.

* Leadership provides the key dynamic force that motivates and coordinates an organization to accomplish its objectives.

* Leadership is the ability to inspire confidence and support among people who are ...

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