Article: Red Lion Hotels finds the right connection. (upgrading of telecommunication system)

When Red Lion Hotels and Inns took over management of the Red Lion Hotel Denver at Stapleton Airport last year, the property had already received a $13 million, top-to-bottom facelift of 576 guest rooms and features such as its magnificent lobby of marble and rare wood paneling.

But the new management was not happy with other features of the hotel less visible to guests, particularly an obsolete phone system.

So Red Lion moved quickly to provide the hotel with the guest service it considers vital to its commitment to attracting business travelers--a state-of-the-art phone system that turns guest rooms into offices on the road.

The phone system ...

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