Article: Red Lobster rights the ship.(Top STORY)

Two years ago, Red Lobster was riding a 22-quarter streak of same-restaurant sales growth, but the nation's largest casual-dining seafood chain was clearly foundering.

The concept reported lower-than-expected total sales of $2.4 billion and a drop in earnings in fiscal 2003. Then the bottom fell out, literally.

Red Lobster vastly underestimated the number of helpings its diners would devour during a seven-week promotion featuring all-you-can-eat snow crab in the summer of 2003.

The poorly planned promotion caused first-quarter earnings at Darden Restaurants, the chain's Orlando, Fla.-based parent, to fall $3.3 million, to $68.6 million, from ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!