Article: A practitioner's guide to research methods. (Special Issue: Research in Technical Communication)

SUMMARY

Practitioners can help the professional growth of technical communication by becoming more knowledgeable about the research methods that generate knowledge in the field. Methods for research on writing are typically quantitative--experimental with randomized subject selection, treatment, and control groups--or qualitative--case or ethnographic study with representative subjects in a naturalistic setting. Both methods are important. The greatest strength of quantitative research is its ability to describe cause-and-effect relationships. The greatest strength of qualitative research is its in-depth depiction of subjects in an actual setting. Because of the ...

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