Article: Qualitative research in technical communication: issues of value, identity, and use. (includes case studies) (Special Issue: Research in Technical Communication)

in the Field: Qualitative Research Techniques for Technical Communicators," in Stephen Doheny-Farina, ed., Effective Documentation: What We Have Learned From Research (Cambridge, MA: MIT Press), 329-343.

22. Patricia Sullivan, "Usability in the Computer Industry: What Contribution Can Longitudinal Field Studies Make?" International Professional Communication Record, 1989, 12-16.

23. Mark Simpson, Shaping Computer Documentation for Multiple Audiences: An Ethnographic Study, Ph.D. Diss., Purdue University, 1989. UMI 90-18906. SUMMARY

This article asserts that qualitative research has been undervalued, cites testimony as to its value in technical ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!