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Article: Qualitative research in technical communication: issues of value, identity, and use. (includes case studies) (Special Issue: Research in Technical Communication)
- Article from:
- Technical Communication
- Article date:
- November 1, 1992
- Author:
CopyrightCOPYRIGHT 1992 Society for Technical Communication. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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in the Field: Qualitative Research Techniques for Technical Communicators," in Stephen Doheny-Farina, ed., Effective Documentation: What We Have Learned From Research (Cambridge, MA: MIT Press), 329-343.
22. Patricia Sullivan, "Usability in the Computer Industry: What Contribution Can Longitudinal Field Studies Make?" International Professional Communication Record, 1989, 12-16.
23. Mark Simpson, Shaping Computer Documentation for Multiple Audiences: An Ethnographic Study, Ph.D. Diss., Purdue University, 1989. UMI 90-18906. SUMMARY
This article asserts that qualitative research has been undervalued, cites testimony as to its value in technical ...