Magazine article from our research archive:
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VoIP gains traction, even as confusion abounds.(SPOTLIGHT)
- Article from:
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America's Network
- Article date:
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May 1, 2005
- Author:
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Copyright informationCOPYRIGHT 2005 Questex Media Group, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Residential VoIP service is growing ever more popular. But customers appear highly confused about what they are buying and how the technology operates. Furthermore, significant security threats loom on the horizon.
A new report from research firm IDC predicts that U.S. residential VoIP subscribers will hit 27 million by the end of 2009, up from an estimated 3 million this year. Price will drive this high adoption rate, at least initially, but the more robust calling features VoIP offers will become a more dominant factor as carriers educate consumers about the technology.
Will Stofega, senior analyst in IDC's VoIP Services Research Program, notes that carriers and ...
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