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Guide to Interpersonal Communication.(Book Review)

Guide to Interpersonal Communication

Joann Baney. Upper Saddle River, NJ: Pearson Prentice Hall, 2004. Prentice Hall Series in Advanced Business Communication. 113 pages.

WE HAVE ALL ENDURED interactions that make us feel inarticulate or, at least, exchanges in which we failed to accomplish what we set out to achieve. For example, most of us have endured awkward and unsuccessful job interviews. We live to tell about these interactions, but only the most enlightened among us see less-than-perfect encounters as opportunities for personal and professional growth. The rest of us do not relish the thought of the next interaction in which our verbal and nonverbal language ...

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