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Guide to Business Etiquette.(book on business communication)

Guide to Business Etiquette Roy A. Cook, Gwen O. Cook, and Laura J. Yale. Upper Saddle River, NJ: Pearson Prentice Hall, 2005. Prentice Hall Series in Advanced Business Communication. 117 pages.

ROY A. COOK, Gwen O. Cook, and Laura J. Yale's Guide to Business Etiquette is the ninth in the Advanced Business Communication series that Prentice Hall promises are "brief, practical, reader-friendly guides for people who communicate in professional contexts" (inside cover). This latest entry in the series probably could not be more timely, given the current outcry that business professionals have evolved into boors, lacking manners and having forgotten even the most fundamental ...

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