Article: Management - Thomas Cook puts IT at heart of business plans. As the lines between business and technology become blurred, senior IT roles are changing. Thomas Cook IT director Carl Dawson explains his company's focus to Mark Samuels.(Thomas Cook Group Ltd.)(Interview)

Successful chief information officers are increasingly becoming business-focused managers, while more IT leaders are coming from outside the technology field, bringing their experience of management and sales into the IT arena.

Widespread consensus within the industry suggests that, as technology continues to become embedded in business processes, more IT directors will begin to take on more management-focused roles in different areas of the organisation.

Analyst Gartner forecasts that at least one-third of IT director roles will change or disappear by 2009. The technology-focused technology leader, it would seem, is a dying - or at least changing - ...

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