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Article: BillMatrix Unit of Fiserv Uses National Customer Service Week to Recognize Excellent Support Teams; Presentation at SOCAP Conference to Highlight Self-Service Technology.
- Article from:
- Business Wire
- Article date:
- October 3, 2005
CopyrightCOPYRIGHT 2005 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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DALLAS -- BillMatrix Corp., a provider of outsourced telephone and Internet-based payment services and a subsidiary of Fiserv, Inc. (Nasdaq:FISV), today announced plans to celebrate the talented team of customer service representatives (CSRs) that support the company's 120 clients and their 87 million customers. An on-going program will be kicked off during National Customer Service Week (October 3-7, 2005) to select a set of finalists for the best support call, culminating in an award for 2005.
All BillMatrix employees will get the opportunity to listen to the finalist entries and vote for the support call that most thoroughly meets the company's criteria for ...