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How does public management affect government performance? Findings from international research.

Despite the growing importance of public management reform around the world, there has been relatively little scholarly effort devoted to evaluating the contributions of public management to government performance--that is, to the character and consequences of service provision by public agencies. (1) Observed Peters and Savoie in 1995, national and comparative studies of reform had "thus far largely been preoccupied with describing the new measures, comparing measures from various countries and assessing the impact on accountability" (Peters and Savoie 1998, 7). Pollitt (2000) noted that very little effort had been devoted to rigorous empirical verification of claimed results ...

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