Article: The Hershey Company continues to use Sun Microsystems' SunTone Service Excellence Model to improve IT service delivery management; Sun introduces new SunTone Model, helping enterprises deliver IT as a service.

Article: SSPA Honors STAR Awards for Service Excellence ...
Business Wire;  October 2, 2007 ;     700+ words ... ... of the 2007 SSPA STAR Awards for Service Excellence. The prestigious peer recognition ... 1989. "Traditionally, the SSPA Service Excellence award winners have set the standard ... SSPA. The 2007 SSPA STAR Awards for Service Excellence winners by category are: Service ...

Article: Service Excellence: a step beyond quality.
Bank Marketing;  October 1, 1993 ;     700+ words ... ... and rave reviews. The essence of Service Excellence is to delight the customer and exceed ... beyond quality to a new level called Service Excellence. Executives are extending their ... Exceeding customer expectations, or Service Excellence, is becoming the differentiating ...

Article: The quest for service excellence--one group's ...
Physician Executive;  July 1, 2009 ;     700+ words ... ... setting, it is rare to be exposed to service excellence. Throughout many industries including ... care experience are the hallmarks of service excellence. Currently, the patient's experience ... would disagree on what encompasses service excellence. In our single specialty ...

Article: EDS to Award Top-Performing Client and Client Care Team the ...
PR Newswire;  February 4, 2003 ;     700+ words ... ... announced the company will award the EDS Service Excellence Cup to the client and EDS client ... team will be awarded a traveling Service Excellence Cup to be displayed at the client ... service relationships." Utilizing the Service Excellence Dashboard EDS will award its ...

Article: Miami Dade College Partners With Major Organizations To Launch ...
Education Letter;  November 5, 2008 ;     700+ words ...Service excellence is at the core of any successful ... better with a sustained, unified service excellence front convening business, community ... launch of its brand new Center for Service Excellence at the annual meeting of the Greater ...

Article: Miami Dade College Partners With Major Organizations To Launch ...
Business Wire;  October 17, 2008 ;     700+ words ... ... Visitors Bureau Oct. 16. MIAMI -- Service excellence is at the core of any successful ... better with a sustained, unified service excellence front convening business, community ... launch of its brand new Center for Service Excellence at the annual meeting of the Greater ...

Article: Service excellence begins with behavioral change.
Hospital Access Management;  February 1, 2005 ;     700+ words ...Service excellence begins with behavioral change ... RN, MN, MHA, director of service excellence for Providence Health System in ... doesn't comprise full-time service excellence employees, she points out. oThatAEs ...