Article: Opinion - Records management is resting on shaky ground. David Tebbutt exposes a faultline that results in responsibility for records and document management being batted back and forth between departments.(information management)

At a recent Butler Group conference on document and records management, research analyst Richard Edwards claimed that more than 70% of records management professionals believe that IT is responsible for management of corporate documents and records. He coupled it with a further claim that over 60% of the same people claim that IS/IT don't understand the organisation's document lifecycle.

If true, this suggests a faultline at the centre of organisations. How can you make a department responsible for something that it is largely clueless about?

The source of the statistics was the Association for Information and Image Management (AIIM), which received more ...

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