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Article: Perseus: getting all the answers.(Perseus Development Corp. enhances its survey software and launches Perseus SurveySolutions/EFM 1.4)
- Article from:
- Information Today
- Article date:
- November 1, 2005
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Customer satisfaction is on many minds lately. That's one of the reasons Perseus has beefed up its enterprise Web survey application with the new Perseus SurveySolutions/EFM 1.4. The revamped enterprise feedback management (EFM) solution helps companies collect and analyze feedback from customers, employees, and business partners. The enhancements to the Perseus system follow reports of 350 percent annual growth for SurveySolutions/EFM.
"We expanded reporting capabilities in response to what customers said they needed," said Jeffrey Henning, COO of Perseus. Users can now customize reports with frequency tables, pie charts, banner reports, and top box summaries ...