Article: Where's the retail direct mail revolution? (part one of a two-part series) (Retail)

While only a small percentage of retailers have embraced the concept of direct marketing, there is much to be said about their strategies. Learn what's ahead For these marketers.

(Editor's Note: Murray Raphel is chairman of the Retail Task Force of the Montreux Symposium. Attending a recent meeting in Brussels, he presented the following report on retail direct mail with his thoughts on the past, present and future. This is part one of a two-part series.)

The year was 1964. We had a little children's clothing business in Atlantic City, New Jersey. Our annual income was so small we could not afford conventional advertising. We did have names and addresses of a ...

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