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Article: The black box paradox. (use of information technology) (Technology)
- Article from:
- Chief Executive (U.S.)
- Article date:
- November 1, 1992
- Author:
CopyrightCOPYRIGHT 1992 Chief Executive Magazine. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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As the power of information technology increases, the ability of business to translate that power lags. But there is a way CEOs can get more benefit from "the black box" without having to micro-manage the process.
Not so long ago, laser technology seemed mired in science fiction--a curiosity, an orphan, a promise unfulfilled. With a laser, you could draw a bead on the moon, scientists would say amid head-scratching all around. Nothing indicated lasers would one day revolutionize the retail trade, the music business, printing, or medicine...indeed, the very fabric of the economy and society itself.
Historically, of course, necessity hasn't always been the ...