Article: ASBTA: Major Airline Websites Deliver Corporate-Level Travel Tools to Small Business Travelers; ASBTA Survey Finds Southwest Airlines and American Airlines' Sites Rank Highest, but None Fully Meet Needs of Small Business Travelers.

DALLAS -- A recently completed survey indicates that small business travelers rely on major airline websites, but would like the airlines to improve those sites to better meet their specific needs and expectations, reported the American Small Business Travelers Alliance (ASBTA). ASBTA is a national, non-profit alliance that provides valuable services and functions focused specifically on the travel needs and interests of small business owners.

The online survey -- the third conducted by ASBTA this year -- polled both members and non-members on a number of travel-related issues, including their use of airline websites. Results reveal that although 83 percent of ...

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